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Refund Policy

Refund Policy

Thank you for choosing to participate in one of our cultural exchange programs. We value your commitment and strive to provide a clear understanding of our refund policy.

Payment and Refund Policy

1. Payment Deadline

  • The trip fee must be received before the provided deadline.

  • Payment can be made via Zelle to contact@pccedu.org

2. Non-Refundable Fee

  • The trip fee is non-refundable once airline tickets have been purchased.

Application Disqualification

  • Applications lacking a valid passport will be disqualified, and no refund will be issued.

How to Request a Refund

  1. Contact Information: All refund requests must be submitted in writing to contact@pccedu.org.

  2. Required Information: Include your name, payment details, reason for the refund request, and any supporting documentation (e.g., medical certificates, visa denial letters).

  3. Processing Time: Refund requests will be processed within 3 business days from receipt of the request. Approved refunds will be issued via the original payment method.

By submitting your payment, you acknowledge that you have read, understood, and agreed to this refund policy. If you have any questions or concerns, please contact us at contact@pccedu.org before making your payment.

Thank you for your understanding and cooperation. We look forward to your participation in our cultural exchange programs.

PCC Education Corporation

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